Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – video overlay size not displaying correctly
- This topic has 11 replies, 2 voices, and was last updated 10 years, 10 months ago by Ged Brockie.
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November 18, 2013 at 3:56 pm #10047Ged BrockieMember
Hi I am having problems with the WP Ultimate Lightbox and wondered if you can help? No doubt something that I am doing wrong…anyway,
[http://www.guitarandmusicinstitute.com/sample-page/guitar-tuition-beginners-course/]
I have tried to put the video in three ways…
1. Embedded (video will not play)
2. Off an image (window opens up but does not play)
3. From a link (Click here to open the video)…opens up and plays, however, the video window needs to be maximised to see it…otherwise all that is seen is a small portion.
I have a free version of Flowplayer installed with Prettyphoto and Fancybox selected ( but not colourbox). Dimensions for both Flowplayer and WP Lightbox are 640 by 480.
Many thanks for any help.
Ged
November 18, 2013 at 10:12 pm #58986wpCommerceModeratorHi, which shortcode are you using? I can only see the MediaElement player.
November 20, 2013 at 5:50 pm #58987Ged BrockieMemberHi thanks for getting back. I have updated the webpage. As shown on webpage:
[http://www.guitarandmusicinstitute.com/sample-page/guitar-tuition-beginners-course/]
EXAMPLE 1: Using the Flowplayer Lightbox shortcode for mp4. The problem; the video pop up is created, but the video does not play. The video does play in WordPress in the Library, so I think that there is not a problem with Flowplayer, but I may be wrong.
ie. [wp_lightbox_flowplayer_video link= etc.
EXAMPLE 2: Using the shortcode for mp4 – pop up loads, but does not play video.
ie. [wp_lightbox_mp4_video link= etc.
EXAMPLE 3: Using the html5 shortcode…video plays, but you can see if you hit the this button, the pop up is letterboxed…the only option is to maximise the video view to see it. The video is set for 640×480 in both the Flowplayer and WP Lightbox settings.
One thing I have noticed, I don’t see how any changes to the style of the video overlay from Lightbox actually changes anything…
ie. [wp_lightbox_html5_video link= etc.
Hopefully you can be of help as I feel like I am hitting my head of a brick wall here.
Ged
November 20, 2013 at 6:17 pm #58988Ged BrockieMemberHi, just to let you know I worked out what the problem was. The videos are playing but not encoded correctly, downloaded H.264 encoder and hopefully all will be well.
I do still want to know why when using the html5 shortcode the resulting pop up window is letterboxed (smallish rectangle) which means maximising to see the whole video…any help greatly appreciated.
Ged
November 21, 2013 at 3:11 am #58989wpCommerceModeratorHi, the shortcode you are currently using (flowplayer) is compatible with all major browsers (including iPhone, iPad). So you really don’t have to use the HTML5 shortcodes. We are still keeping it in the plugin to ensure backwards compatibilty. In fact, there is no reference of it in our documentation anymore.
November 25, 2013 at 1:43 am #58990Ged BrockieMemberMany thanks
Ged
November 29, 2013 at 6:42 pm #58991Ged BrockieMemberHi there, further to my earlier questions, I have stumbled across another issue and looking for help.
I am using the mp4 shortcode. It plays fine on chrome, IE9, iPhones. The problem is Firefox. The first lesson no longer works in Firefox
[http://www.guitarandmusicinstitute.com/guitar-tuition-beginners-course-lesson-1/]
I get the message html5: Video file not found
however, lesson 2 to 10 work fine in Firefox. I have tried taking out the WP lightbox shortcode for the pdf and the picture gallery but still getting the same message. I am sure that lesson 1 was working a few days ago, but not now.
Ged
November 29, 2013 at 11:21 pm #58992wpCommerceModeratorHi, I just tested it on Firefox. It’s playing fine.
November 30, 2013 at 12:58 pm #58993Ged BrockieMemberHi so you are saying that lesson 1 (the URL given) works fine on your Firefox? I just tried it again and cleared the cache and it still giving me the “html5: Video file not found” message. Why would I be getting this message?
Ged
December 1, 2013 at 12:37 am #58994wpCommerceModeratorYes, I tested it on the latest version of Firefox. “html5: Video file not found” message means either the “video URL” is invalid or it has expired. But I’m not sure why it’s trying to run the video in HTML5 mode. Flash is the preferred way to play a video on Firefox. Do you have flash installed?
December 2, 2013 at 12:32 am #58995Ged BrockieMemberYes flash is installed. As mentioned, all the other videos play, just not video number 1.
Ged
December 2, 2013 at 10:55 am #58996Ged BrockieMemberProblem solved
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