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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Video download cannot play
Hi!
I’m looking for a few suggestions I have a video for sale that’s quite large…over 2GBs. A customer purchased the video (to her office computer) without a problem, and downloaded it, but it won’t play in VLC. It seems it was damaged during the download? It’s strange because I can download the video just fine and play it on my computers at home. I’m wondering if it’s a firewall issue?
In any case, I’m going to try zipping the video and give a direct link to the customer (through a temporary folder)…but does anyone else have any suggestions?
Thanks!
This post has details and suggestions for you:
http://www.tipsandtricks-hq.com/ecommerce/selling-large-files-with-wp-estore-796