Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Variations Drop Down Select and Checkout Button Not Showing Up for Some Visitors

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Variations Drop Down Select and Checkout Button Not Showing Up for Some Visitors

  • This topic has 4 replies, 2 voices, and was last updated 13 years, 6 months ago by kentuckyslone.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • November 15, 2011 at 6:24 pm #4775
    kentuckyslone
    Member

    I have a shop setup using the wp estore. Everything seems to be working normally for me when I visit the site. I have had several succesful orders placed. I have had around 20 people to look at the site and test the shopping cart. There are several people who cannot see the drop down select or the add to cart button. There are also some people who can see the drop down select but nothing happens when they click on it.

    I asked around and some are using XP, some are using Live and and some Windows 7. So it doesnt seem to be about the OS. I also asked about the browsers and it varies so it doesnt seem to be limited to one certain browser.

    Any ideas? Anyone else see anything like this?

    November 15, 2011 at 10:50 pm #38510
    admin
    Keymaster

    The operating system (OS) won’t have anything to do with this. Internet Explorer might throw a fit and not render things properly if you have errors on your web page. So focus on asking what version of IE the user is using.

    Please post a link to the page in question so I can check it out.

    November 15, 2011 at 11:21 pm #38511
    kentuckyslone
    Member

    I have asked about the browser and some are using Firefox others are using chrome

    The site is http://www.lovelitescandles.com

    I very much appreciate this as it just so happens that one of the people who are having trouble viewing this is the store manager on their office computer. She is using IE 8. She says that she is also having the same issue on her home computer which is using IE 8 and Windows 7

    November 16, 2011 at 3:56 am #38512
    admin
    Keymaster

    The URL you provided is wrong.

    November 16, 2011 at 4:30 am #38513
    kentuckyslone
    Member

    Oh sorry about that! it is http://www.lovelitesgifts.com

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ