Variations are not adding to cart properly

[kbdunham]

I have just purchased eStore and trying to get it to work for my needs. I am trying to start with the basics…just adding an item with variations. But the amount in cart makes NO sense compared to the price I thought I was charging with variations.

(Please note that my example below is VERY simplified for what I’d actually like to happen. But at this point I’m just trying to get SOMETHING to work!)

I have the base price set at $10 then the variations…

Basic Plan|One month|Two months:10|Three months:20

When I go to the cart, no matter what I put in the cart, its the same price. This is a different error than I was getting when I was using 3 digit numbers (like $110). It was adding very odd amounts into the shopping cart…like $120 for 3 months when it should have been $330.

I couldn’t figure out what I was doing wrong so just decided to start over and try a very simple example…but I am STILL GETTING THE INCORRECT AMOUNT added to my shopping cart. I have been trying to figure this out all day and now have a headache…can someone PLEASE help me?!?

Thanks…

[Ivy]

Hi, I have sent you an email regarding this issue. Please let me know if you do not receive this email.

Cheers,

Ivy

[kbdunham]

Hello,

I think the problem has been solved. I will keep working with the plugin and if the issue arises again, I will use the email you sent to me.

thanks

[jbobich]

Hello,

I know this post is a few months old, but I’m having this exact same issue. I’ve just purchased and am using v4.0.7.

I have variations setup like this:

License|Single Domain|Unlimited Domains:60

…but whenever I add products to the cart they’re always at the base price no matter what’s selected.

I’d post a link, but I’m working locally. I’ve also checked with firebug to make sure there are no javascript conflicts or errors. Also, I do have the wp_head() in my theme, and all other javascript things related to the plugin seem to be working fine.

Any clues on why this could be happening or how kbdunham was able to fix the issue? thanks!

[wpCommerce]

Can you please post a link to the page where it’s happening?

[amin007]

Usually this type of issues are related to Javascript. So it becomes hard to troubleshoot without being able to see the page. Do you have a test site where you can use the plugin on a test page and give us a link?

[jbobich]

No problem. Thank you for your response. I just went ahead and uploaded my dev site.

Here is a link to a page with the products:

http://www.mysocialengine.com/site5748965/?page_id=191

Note: I am using my own function/shortcode to display the products, however I’ve also included products listed with a couple of the default shortcodes below on the page to show that the problem still exists with the variations, and how they don’t get factored into the price when added to the cart.

Thanks!

[amin007]

Thanks for the link.. it helps with the troubleshooting.

I can see that your variation price is showing like the following

Unlimited Domains [+ 60]

See how it’s missing the currency symbol ($)? That’s the issue… the plugin should have placed the currency symbol automatically unless you have modified the code and taken it out.

Lets do a quick test. Please upload an unmodified version of the plugin to your test site and create a test product with this same variation then let me know how that goes.

[pwradio]

Hi,

Just to add to this topic, I discovered a glitch in my store where you cannot have pricing variations AND “Your Price” active at the same time. Its not a horrible problem, but it may be one to address if there is a simple solution.

If it matters, I am using the WP theme Twenty-Ten Weaver.

Thanks

[amin007]

Can you please post a link to the page so I can see an example of the problem?

[pwradio]

Hi,

http://records.pwradio.net/test/

The two products are mostly identical. You’ll see that the test product has a “Your Price” box, and the actual item does not.

Thanks

[pwradio]

Hi,

http://records.pwradio.net/test/

The two products are mostly identical. You’ll see that the test product has a “Your Price” box, and the actual item does not.

Thanks

[amin007]

Thank you for the link. The “your price” option is not coming from a variation. It comes from the “Allow Customers to Specify a Price” option. Make sure you have that checkbox checked (the option can be found under the additional product details section) for the product that you want to allow your customers to specify a price and it should place the “your price” option there.

[pwradio]

Hi,

The issue is that when the “Your Price” box is checked, and the “your Price” Window present, the variation stops working such that only the base price is represented in the shopping cart.

Thanks

[amin007]

Ah I see.. I didn’t understand your question first. Yes, when the customer chooses a price it will override and variation price and use the customer specified price in the cart because thats what the customer expects. Variation prices are added to the base price when a fixed determined price structure is being used. You can’t expect the customer to enter a price then add your own variation on top of that, because at that point it is not a customer specified price anymore.

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