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[Support request] Using PayPal’s Donor Button link for donor paid fees

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Using PayPal’s Donor Button link for donor paid fees

  • This topic has 4 replies, 2 voices, and was last updated 5 months, 2 weeks ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 22, 2024 at 9:04 am #85099
    abcass
    Participant

    We are a very small non-profit where every cent counts, so we are trying to give donors the option to cover the PayPal fees if they choose (and most do). However, the only way to get this option to appear on the checkout screen is by using PayPal’s Donor Button or Donor Button link. (Here is a button example: https://www.arlingtonsepta.org/testing-page/)

    I cannot figure out a way to get donors to pay through PayPal’s Donate links AND communicate back to eStore/eMember on the backend. Is there a way to lead each product to a specific PayPal checkout page and get the product’s email notifications to work?

    (Using the donate shortcode does not lead us to the checkout screen with the donor paid fee option.)

    November 22, 2024 at 5:58 pm #85100
    wzp
    Moderator

    What do you mean by “Donor Paid Fee” option??? Please include an example.

    November 22, 2024 at 6:47 pm #85101
    abcass
    Participant

    Sorry wasn’t clear. If you click on the donate button in the link above you will see it on the PayPal pop up. PayPal provides a checkbox to allow the donor to choose to cover the transaction fee and adds the fee to their donation.

    November 23, 2024 at 4:49 pm #85102
    wzp
    Moderator

    I don’t think we support that feature, so I’ll run it by the developer.

    November 24, 2024 at 7:02 pm #85103
    wzp
    Moderator

    Per the developer, that PayPal feature is not supported.

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