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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Using paypal the email is not sent with the pdf file
Tagged: email, PayPal, wp-stamper
I installed the WP-Stamper plug in. I set up the manual stamping. I also integrated the paypal and inserted a paypal button. But I have a problem. The payment goes through but I never get the attachment PDF file… I tested it many times and I also checked the codes and everything looks right…
Encryption is broken. Works when doing a manual stamping, but does not complete when stamping after a paypal purchase. The stamped fileis generated, but the encrypted file is only partially created and the new file does not end up in the stamped files list in wordpress.
Encryption off, the stamped file successfully shows up on the stamped file list when using paypal, but the email is not sent. Using email WP Mail Log plugin to log all the email send requests, it doesn’t appear the call to send email is ever made.
When you say “encryption,” to what are you referring to? Also, what is the size of your PDF file?
the PDF file is 45.7MB
if encryption is turned on, stamped file isn encrypted
file is recorded in the “stamped file” database
encryption crashses so if I turn on encryption, and looked at the stamped file location, you’ll see the stamped file successfully generated, but only a partial encrypted file
and the Managed Stamped Files will not show the stamped file (because the encryption did not complete)
BUT IT WORKS now I don’t know what happened
I mean the encryption is working now but the email still hasn’t sent yet… maybe the PDF file is too big?
Could be a memory issue. Can you try a smaller file?
Can you please post the debug that I requested in an earlier post (this will help me see if the plugin is sending the email or not)?