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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Using Coupon Code clears shopping cart?
Tagged: coupon code, shopping cart
I’ve been getting emails from customers saying that when they use the coupon code it clears their shopping cart and they can’t make a purchase. When I check it from my computer it seems fine, but I keep getting the emails from different customers. Please advise.
Since it seems to work for you, but not for some customers; it is not a PHP session issue.
Are you using any page caching plugins?
Is your hosting using caching on their end?