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Hi, I am having some problems with customers not able to unzip their (~50Mb) downloaded file. The problem started recently with the very same files people have been downloading for a year. They get ‘corrupted archive’ when trying to unzip, this happens intermittently and depending on their location. If I give them a direct link instead of the encrypted one, same thing happens. But, I can download the same file myself without any problem. For all these reasons, and after reading all the related threads here, I think the culprit is the hosting and not the estore plugin. I believe there are packets lost when my hosting is overloaded, depending on location, Internet connection quality, time of the day etc.
I believe that using a download manager, with the ability to resume download and ensure all the packets are retrieved would greatly reduce the problem.
My questions are, 1) can I suggest my customers to use a download manager, would it work with the encrypted link they receive?? 2) Do you also believe this method would reduce the problem and 3) Could you suggest a good freeware download manager? I am on Linux only at the moment and I can not test Windows/Mac software. Thanks!
Do not use a download manager. The correct, recommended solution is use of the eStore native Amazon S3 integration feature.
http://www.tipsandtricks-hq.com/a-bucket-full-of-objects-amazon-s3-3052
Customers who have switched to S3 report no more problems. The first year of service is free, and the typical fee is less than $1 a month.
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