Users cannot login from Firefox or Safari (Mac Users)

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This topic has 2 replies, 2 voices, and was last updated 13 years, 8 months ago by wholesalegoldgroup.

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October 16, 2011 at 9:05 pm #4549

wholesalegoldgroup
Member

I have installed this plugin on wholesalegoldgroup.com. However when someone tries to register http://wholesalegoldgroup.com/registration – using firefox or a Mac (safari) I get an error. The error appears under the username (even though the username does not exist and complies with rules) and it also says that the email is invalid. Please help, I would like to start using this plugin asap!

October 17, 2011 at 12:34 am #37601

admin
Keymaster

The JQuery validation engine is not running properly because your site has javascript conflicts. I can see one obvious source of this conflict… a theme or plugin is hard-coding a JQuery rather than using the WordPress’s enqueue function

This post will explain this in more details:

https://support.tipsandtricks-hq.com/forums/topic/wrong-way-of-adding-jquery-library-to-wordpress-source-of-javascript-conflicts

Do this test mentioned here to identify the source and let me know what you find:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

October 17, 2011 at 3:35 am #37602

wholesalegoldgroup
Member

It was a plugin, “Digg Digg”. Thank you for the help!
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