User pay but Membershiop expire

[osteitalia]

In your membership plugin i set a membership that have 15 day trial and them monthly payment

So a user after 2 week normally recurring pay for montly subscription but after 15 days his membership become expired

can you help me please?

i also have other issue still open for some php error in modify imported users

thank you

[Ivy]

Are you using Wishlist? If so I believe this is what may be happening.

you may have specified the membership length/subscription duration in your “WishList membership pluign”. So the wishlist plugin is deactivating the members account.

What you need to do is select “No expiry” on the account so it keeps running as long as they stay subscribed. Remember if they cancel the subscription paypal will notify the eStore plugin and it will deactivate the member’s account.

Let me know how it goes.

Cheers,

Ivy

[osteitalia]

I dont use this Wishlist plugin

i dont know why happen

[Ivy]

Hi, I sent you an email regarding this issue. Please let me know if you do not receive the email.

Cheers,

Ivy

[Author]

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