- This topic has 3 replies, 2 voices, and was last updated 14 years, 5 months ago by .
Viewing 4 posts - 1 through 4 (of 4 total)
Viewing 4 posts - 1 through 4 (of 4 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › User pay but Membershiop expire
Tagged: expired, membership, trial period
In your membership plugin i set a membership that have 15 day trial and them monthly payment
So a user after 2 week normally recurring pay for montly subscription but after 15 days his membership become expired
can you help me please?
i also have other issue still open for some php error in modify imported users
thank you
Are you using Wishlist? If so I believe this is what may be happening.
you may have specified the membership length/subscription duration in your “WishList membership pluign”. So the wishlist plugin is deactivating the members account.
What you need to do is select “No expiry” on the account so it keeps running as long as they stay subscribed. Remember if they cancel the subscription paypal will notify the eStore plugin and it will deactivate the member’s account.
Let me know how it goes.
Cheers,
Ivy
I dont use this Wishlist plugin
i dont know why happen
Hi, I sent you an email regarding this issue. Please let me know if you do not receive the email.
Cheers,
Ivy