Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › "Use PayPal Profile Based Shipping" checkbox
Tagged: shipping, shipping overwride
- This topic has 18 replies, 5 voices, and was last updated 11 years, 11 months ago by Cheryl Rogers.
November 4, 2009 at 4:20 pm #392inhtinhMember
I can’t see the “Use PayPal Profile Based Shipping” checkbox. I’m on WP eStore 2.4. I checked in the settings menu. Nothing there.
Thanks for your helpNovember 4, 2009 at 8:40 pm #15815
I introduced the “PayPal profile based shipping” after 2.4 which is why you can’t see it in the settings menu. I have sent you an updated version in your email.February 9, 2010 at 5:07 am #15816EddieBMember
I’m using v2.7 and I can’t find the PayPal profile based shipping checkbox in the settings. Am I doing something wrong?February 9, 2010 at 5:18 am #15817IvyMember
Hi Eddie, You can find this option under ‘Paypal settings’ in the ‘Payment Gateway Setting Tab’ (this can be found at the top of eStore setting page).
Let me know how it goes.
IvyFebruary 9, 2010 at 3:17 pm #15818EddieBMember
Sorry to be so difficult but I guess I don’t understand where this is. I’m using the Free version of “Simple PayPal shopping cart v2.7” I cannot find the PayPal settings or anything about Payment Gateway Settings tab. Is this on all versions?February 9, 2010 at 11:08 pm #15819IvyMember
Hi, The above instruction are for the eStore plugin. I will email you regarding the simple shopping cart.
IvyApril 21, 2011 at 2:12 pm #15820
Your plugin is beautiful and I am looking forward to getting my shop open. I have encountered a problem, however, because I want to sell both digital and physical products.
I decided to turn off the Paypal Profile Shipping Settings because I didn’t know how to configure my current Paypal service (basic web payment) for both the digital and physical products. But guess what? After I get over to the Paypal login window, when I click on calculate tax, it STILL adds in the shipping and tax I have configured in Paypal. So apparently it would charge customers extra shipping for downloads as well as tax, when tax is not levied on digital downloads. Wondering why the Paypal Profile is not OFF? I have unclicked it in “Use Paypal Profile Based Shipping.” I have PHP 4. Do I need another workaround?
Thanks.April 21, 2011 at 11:04 pm #15821
You will need to turn off the profile based shipping stuff on your PayPal profile too. Please post a link to the products in question so I can add them to the cart and see what information is getting submitted to PayPal.April 22, 2011 at 10:28 pm #15822
I am using the profile based shipping profile in Paypal for some physical products elsewhere on my site. I really don’t want to turn the profile based shipping off within paypal! Here is the link where the products are set up:
Please let me know what I can do. Thanks.April 23, 2011 at 1:26 am #15823
Lets try to pass in a value for shipping to the PayPal checkout page which should make it so that PayPal will not apply the profile based shipping for checkout from this site. Please open the “eStore_payment_submission.php” file and search for the following:
once you find it change it to the following:
Then try a checkout and let me know how you go.April 23, 2011 at 5:22 pm #15824
Looks like this will work. Changed the code but don’t have time to try test cherckout through WP Affiliate right now. Will get back later. Thanks!April 27, 2011 at 3:41 am #15825
I attempted two different test checkouts, one for .15 and one for 2.99 and it is ready to charge me Florida sales tax on digital products. So that must mean the profile is still not completely off! There is no tax on digital products in Florida. Is there a way to fix this? I can do the tax manually on any physical products, if necessary. Thanks.April 27, 2011 at 6:50 am #15826
When you use profile based tax eStore simply tells PayPal that apply the profile based tax for this transaction when the customer lands on PayPal checkout page. It doesn’t tell PayPal how to apply profile based tax (paypal has its own rules to determine that). The issue is that PayPal do not have a flag for items to be marked as digital product. So if you have a mixture of physical and digital items in the cart then PayPal gets confused.
Simply ask PayPal the following question:
I don’t want to charge tax for digital products when I checkout physical and digital products together in one checkout. How can I make it so that the tax is only charged on physical products?
If they have a way then I can accommodate it in eStore.April 27, 2011 at 5:15 pm #15827
I spoke with a Paypal representative, who said if the Add to Cart button is made in Paypal, all I would need to do is put in a 0 for the tax to override the Paypal Profile Based Shipping specifications for that button. If the button is made by your plugin, they said I would have to get with you about that…
So hopefully this does not mean I would have to make the buttons in Paypal, as I was hoping to avoid that step in the setup process.
Thanks.April 28, 2011 at 4:13 am #15828
I have a solution for you. I have added some condition in the plugin which will make it so if you set the individual tax rate of an item to 0 (zero) then PayPal will not charge any tax for that item when you use profile based tax.
Please get a new build of the plugin from here:
Then set the individual tax amount to 0 (zero) for the items that you don’t want to charge tax for. Do a test checkout and let me know how you go.
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