Issue with Emember not granting access to members pages

[DMartin]

I just updated (yesterday) the Tips and Tricks Plugins on my membership site

[www.studythebiblenow.com] including the emember Plugin and one of my members just got in touch saying that all of the pages she has access to now say “You do not have permission to view this content.”. I checked using another premium account and the same thing occured. Tried reverting to the older version of the plugin but same issue.

I amusing latest versions of all Tips plugins (affiliate,member,store and brander)

Please help as none of my students will be able to access the classrooms they have privileges for.

I have set up a premium account for you here

[http://www.studythebiblenow.com/members/]

user: *****REDACTED BY MODERATOR*****

pass: *****REDACTED BY MODERATOR*****

Because of the need to get this sorted asap I have also set up a Wp admin account for you

user: *****REDACTED BY MODERATOR*****

pass: *****REDACTED BY MODERATOR*****

PLEASE REMOVE THESE DETAILS AFTER USE.

[wzp]

Someone unchecked all the “Global Access To” boxes for the premium membership level. Once that was fixed, everything was good. The following checklist is a good place to start when content protection is not working as expect:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-content-protection-not-working-common-mistakes

Please never post admin login credentials on the forum. If we need it, we will communicate via email.

[whittam]

I had exactly the same problem (i.e. members did not have access to protected content) when I updated from eMember 8.4.3 to 8.6.8. I went back to 8.4.3 – same problem. It seems that 8.6.8 unchecked all the “Global Access To” boxes, if that’s possible. I don’t think I did it?

[Author]

Posts