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Tips and Tricks HQ Support Portal › Forums › WP eMember › URGENT: all registrations fail when awaiting completion of other registration
Tagged: eMember, incomplete registration
Hello,
Major problem here. If a user purchases a membership through eStore they receive the “Complete Your Registration” email. If that user does not go back to the site and complete that registration, no other users can register.
eStore adds incomplete user data to the eMember members wordpress database table after the purchase. It then fills in the rest upon registration completion. It DOES NOT add any user data to the users wordpress database table until after registration completion.
So there must be some kind of ID conflict for other users trying to register.
How can this be synced properly?
Thanks.
Every user automatically gets a unique ID upon the membership payment. Only the username, password and a few other fields are left empty for them to complete by following the “Complete Your Registration” email. The WordPress user is only created when the person chooses his username and password as the same credential is used for the WordPress account too.
No syncing is necessary as the account creation from different users do not depend on each other. I will take a look at your site to see whats happening.. will send you an email.