Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Upgrade Problems
Tagged: eMember latest version
- This topic has 9 replies, 2 voices, and was last updated 13 years, 3 months ago by amin007.
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July 14, 2011 at 12:41 am #3798Neil RobinsMember
I’ve just received the latest version of WP-eStore and with one of my sites I could not activate the plugin with the following error message appearing:
Fatal error: Call to undefined function wp_estore_run_activation() in /home/gra707/public_html/wp-content/plugins/wp-cart-for-digital-products/wp_cart_for_digital_products.php on line 24
Can you assist me on how to fix this error. I tried re-loading the new version but to no avail.
Neil
July 14, 2011 at 2:16 am #34267amin007ParticipantYou either have a older version of eStore still laying around in your plugins directory that you didn’t fully clear out or the new version you uploaded is missing some files. Please follow the upgrade instructions from here and do as it says.
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31#upgrade
July 14, 2011 at 3:49 am #34268Neil RobinsMemberI did carry out the Method 1 instructions to the letter. Do I now delete the plugin completely and upload the new version again or is there another solution?
July 14, 2011 at 10:10 pm #34269Neil RobinsMemberStill no success with the new version of the plugin since my last post. I’m very anxious to get this problem sorted – what else can I do?
July 15, 2011 at 3:44 am #34270amin007ParticipantIf you have anything inside the “Downloads” folder of the plugin then take a backup of that folder then delete the eStore plugin completely from your “Plugins” directory and use method 2.
July 15, 2011 at 6:10 am #34271Neil RobinsMemberMany thanks for that. Fingers crossed I don’t mess up as we have over a hundred digital products in that file.
Neil
July 16, 2011 at 11:24 pm #34272Neil RobinsMemberGreat news! I eventually got the update to activate.
However, at least one problem has arisen. I’m wanting to add another Coupon Code but when I try to do so the new coupon will not save. I also tried amending the 1 Coupon Code that’s already there but that will not save with the new details.
Any suggestions?
Many thanks
Neil
July 17, 2011 at 2:47 am #34273amin007ParticipantI sent you an email to get site access so I can check inside your dashboard.
July 17, 2011 at 6:26 am #34274Neil RobinsMemberThank you for that. The details been submitted.
Your assistance greatly appreciated.
Neil
July 18, 2011 at 2:38 am #34275amin007ParticipantYou are still using the old version of eStore so you didn’t update the plugin correctly. If you get a fresh build of eStore from here and update it using one of the update documentations here the eStore version should be v4.6.5 or above.
Please update your eStore correctly.
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