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Updating quantities and deleting an item not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Updating quantities and deleting an item not working

  • This topic has 8 replies, 5 voices, and was last updated 14 years, 1 month ago by amin007.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 29, 2009 at 3:30 pm #611
    Scott Munson
    Member

    Hi,

    well the topic title says it….

    Updating quantities and deleting an item not working. To get rid of an item one has to empty entire cart.

    thank you.

    here’s a link to the site

    http://www.vibraphoneandmarimba.com/

    December 29, 2009 at 10:38 pm #16970
    amin007
    Participant

    Hi Scott, this used to happen when you have special character e.g. apostrophe (‘) in the “Product Name”. But this has been fixed a long time ago… what version of the eStore are you using?

    December 30, 2009 at 9:52 pm #16971
    Scott Munson
    Member

    It was the apostrophe

    Thanks!

    January 4, 2010 at 10:59 pm #16972
    carproductstested
    Member

    Hi. I’m having this same problem with products with apostrophes in the product name. We’re using Version: v2.6.9.1 with the latest wordpress. Do I need to upgrade (and if so how) or is this something else. Thanks.

    January 5, 2010 at 6:40 am #16973
    amin007
    Participant

    I have sent you the update that should fix this issue.

    January 30, 2010 at 7:32 am #16974
    hooperbill
    Member

    I’m having the apostrophes issue also. I just purchased eStore and downloaded Version v2.8.9 and using the latest WordPress. DO I need an update also?

    January 31, 2010 at 12:22 am #16975
    amin007
    Participant

    Nope you don’t need an update. On some servers the apostrophe still causes issue for some strange reason… I will need to take a look at your server. I will send an email to you.

    April 11, 2011 at 11:13 am #16976
    brooky
    Member

    Hi,

    I am using V5.1.7 and all is going ok until I try to remove a single item from the cart.

    It deletes all the items and says that the cart is empty.

    This also occurs if you want to change the quantity.

    Everything works great. I have read above and all my product names appear ok.

    Please help.

    Shop to check problem out is here http://www.brooky-indicators.com/?page_id=272

    Thanks in advance.

    Brooky

    April 12, 2011 at 1:21 am #16977
    amin007
    Participant

    You are using an automatic discount which gives the customer a discount when they have two items in the cart. eStore has a check to make sure people don’t add items in the cart to get a discount then remove the item. Can you see how this can be used as in exploit if not guarded properly? When eStore detects this it will empty the whole cart to prevent users from scamming the system. Bottom line, your customers are not allowed to remove items from the cart after they apply a discount.

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