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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Updated eMember not possible
Hello,
I wanted to read one update plugin eMember but the new version does not load.
Here’s what I did:
1) download the latest version 8.5.7 eMember
2) I disabled the plugin eMember (old)
3) I deleted the plugin eMember (old)
4) I loaded the new zip file
It does not load.
Can you help me now my site is no longer protected areas members.
Thank you in advance
Gilles
When you say does not load, what exactly do you see on the screen? Any error messages?