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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Unprotected posts display password setting message
Tagged: Error Message, protection
Re: http://www.f4solutions.net/clients
WP Version: 3.2.1
eMember Version: 7.1.9
In the blog list page above, the most recent post does not show the excerpt but the message:
“Password Reset
Please enter your e-mail address. You will receive a new password via e-mail.”
When clicking through tho the full post, the content of the post displays normally.
Neither the post nor the post category are protected by eMember.
When creating a new post, the new post displays the message above, and the previous message then displays the excerpt (when this was the most recent message in the post list, the error message displayed instead. When moved to second most recent post the excerpt is displayed, not the error message).
I disabled all plugins except eMember and the issue persists, so it does not appear to be a conflict with another plugin. When I disable eMember, the issue disappears and the post excerpt is displayed correctly.
Can you help to resolve this please? Many thanks.
SOLVED: I was using an older version of the plugin and could not find where to get an updated version. I did eventually find the link to upgrade. As a suggestion, I wonder whether it might be helpful to have a list of products purchased, current version number, and link to automatic upgrade request in our member profiles. This would make it easier to find and still protected from people who have not purchased. Many thanks
Will work on it.