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Photo Seller – Unable to view enlarged images

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Unable to view enlarged images

  • This topic has 1 reply, 2 voices, and was last updated 8 years, 9 months ago by Peter.
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  • August 27, 2016 at 2:09 am #13687
    gjphoto
    Member

    When I click on the gallery image the I only see the circular progress bar turning with the image enlargement not working. I am using Template #1. Also, the order of my gallery images aren’t able to change no matter which ascending or descending choice I use. Also, the album thumbnail will not change to the selected one that I want. I used the Album Thumbnail URL for the image I wanted on the album thumbnail but it won’t change to it. I did get a “check server logs” message on [https://www.garyjohnsonphotography.com/wp-admin/admin.php?page=WPS-gallery&gallery_settings_action=bulk_status] When I first uploaded my images they were able to be viewed when I click on an image to enlarge and view the whole gallery.

    August 27, 2016 at 4:01 am #74049
    Peter
    Member

    Regarding the viewing issue of enlarged photos – I think you are most probably running out of server resources.

    Are you on a shared server?

    What is the value of your server’s PHP memory_limit?

    Log into your server and look for the error log file and let me know if you see any “fatal error” type logs. (ask your host support people to help you if you don’t know how to find the log file)

    the order of my gallery images aren’t able to change no matter which ascending or descending choice I use

    ..

    I used the Album Thumbnail URL for the image I wanted on the album thumbnail but it won’t change to it

    I think is due to session caching performed by this plugin. Try a completely different browser or use an “icognito” or “private” browser session and you should be able to see all of those changes you make.

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