Unable to have an Excel file as Downloadable product

[Alec]

I have a file as part of a product that is an Excel file, .xls.

When I receive the encrypted link the download looks to be fine, it recognises the name and extension OK.

Excel then starts to load, but I get the error message “The file you are trying to open, ‘DDAnalysis-5.xls’, is in a different format than specified by the file extension……”

It goes on to open the file but it is all strange. An encrypted link generated from Admin section is http://www.justdoproperty.co.uk/wp-content/plugins/wp-cart-for-digital-products/download.php?file=o0qKjiXBr068CspJ2VoUvHxxlKeWt5AralWMKESRR%2FsTjNRoNIl0%2FKzkR7H4PqLYlgpQdeg7KRCR1xi3wysCyc3qGp2sjoj56T3DHOUr.

If I open it direct from the server address it works fine.

Any thoughts?

Alec

[Frank]

Yep you are right, does the same thing for me. Have you thought of just zipping it up and offering that as a download?

Frank

[wzp]

What happens if you save the downloaded files first and then open them? Some applications may not like the fact that downloads are being served up in “chunks.”

[Alec]

Hi,

Frank – Yes Zipping would work, but some users may not know what to do with that as we’re a non technical site.

wzp – via the ‘download’ option in eStore the files are downloaded first and this is when I get the issue.

I have found out that by unticking the ‘download’ box they Excel file downloads and opens fine, the associated PDF is just not fully hidden.

I guess I choose to leave unhidden or zip and hide!

Thanks

[amin007]

This could also happen if your server is having issues with the mimetype. Try doing the following tweak:

Open the “download.php” file and search for the following line of code:

header("Content-Type: ".$mimetype);

once you find it change it to the following:

header("Content-type: application/force-download");

There will be a few occurrences so change them all. Now try a download.

[Author]

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