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Lightbox Ultimate – Unable to display video using several different methods

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – Unable to display video using several different methods

Tagged: lightbox ultimate video

  • This topic has 4 replies, 3 voices, and was last updated 13 years, 4 months ago by wpCommerce.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 10, 2012 at 5:31 pm #5233
    kidg21
    Member

    Hello,

    I purchased WP Lightbox Ultimate (01/09/12) specifically because it was the only plugin claiming the ability to display an MP4 video within a lightbox while also being compatible with all platforms.

    So far, I am having no luck displaying any videos and could really use some guidance. Following is a summary of what I’ve tried. I have made attempts using 3 different shortcodes, the output of which can be seen on this page:

    http://tinynightmares.com/wordpress/test-trailer/

    – WP Special Setting, Flowplayer, and HTML5 are each enabled through the library settings menu

    – The MP4 and MOV files used for testing have been loaded in both Chrome and Firefox and are verified to be working.

    – My WordPress Theme uses a version of PrettyPhoto but I’ve disabled PrettyPhoto in WP Lightbox Ultimate’s Library Settings so I’m assuming that there are no JQuery conflicts.

    The first link uses the MP4 video display method:

    [wp_lightbox_anchor_text_mp4_video link=”http://videos.buy.com/videos/videoreviews/2011/05/wine_v2_i.mp4″

    width=”640″ height=”360″ text=”MP4 Video Display”]

    – In both Chrome and Firefox, the lightbox opens but doesn’t get past the “loading” spinner.

    The second link uses the Special Setting method to display an MP4 Video:

    [wp_lightbox_special_anchor_text_mp4_video link=”http://videos.buy.com/videos/videoreviews/2011/05/wine_v2_i.mp4″

    width=640 height=360 title=”Video title goes here” text=”Special Settings – MP4″]

    – In Chrome the lightbox opens but displays a section of the webpage.

    – In Firefox, the lightbox opens but nothing displays.

    The third link uses the Special Setting method to display an MOV Video:

    [wp_lightbox_special_anchor_text_mov_video link=”http://tinynightmares.com/wordpress/wp-content/themes/pk2011_itis/custom/trailer.mov”

    width=640 height=360title=”Video title goes here” text=”Special Settings – MOV”]

    – In Chrome the lightbox opens but displays a section of the webpage.

    – In Firefox, the lightbox opens but nothing displays.

    I’m honestly surprised that I’m having so much difficulty with what should be a fairly simple implementation. Nevertheless, I am at a standstill and would really appreciate your insight on this. Thank you.

    January 10, 2012 at 11:42 pm #40580
    Peter
    Member

    Hi,

    It is probably worth checking if your theme or some other plugin may be causing the problems. Can you please do the following tests:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    January 11, 2012 at 5:54 am #40581
    wpCommerce
    Moderator

    Hi, How did you insert the shortcode? Did you use the shortcode inserter (the tinyMCE button for lightbox ultimate) or copy it directly from our shortcode reference guide?

    On my test site I used your shortcode and It’s working but I had to make some changes(e.g. fixing newlines, spaces). Please remove any other shortcode from that page and copy the exact shortcode from here to see if it works –

    [wp_lightbox_anchor_text_mp4_video link="http://videos.buy.com/videos/videoreviews/2011/05/wine_v2_i.mp4" width="640" height="360" text="MP4 Video Display"]

    January 11, 2012 at 4:50 pm #40582
    kidg21
    Member

    Thank you, sir!

    I hadn’t noticed that I’d hit a “return” and broken the shortcode into 2 lines. I guess that I should take more frequent breaks from coding.

    You just saved me hours of banging my head against my monitor. Once again, thank you.

    January 12, 2012 at 3:57 am #40583
    wpCommerce
    Moderator

    You’re welcome. I’m glad that you figured it out.

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