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Trying to download addon -> "You did not purchase the WP eMember plugin"

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Trying to download addon -> "You did not purchase the WP eMember plugin"

Tagged: Download addons, emember add-ons

  • This topic has 4 replies, 4 voices, and was last updated 12 years, 1 month ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • October 29, 2012 at 4:29 am #7772
    tristan
    Member

    I purchased the WP eMember plugin today and I am now trying to download the eMember Profile Extended AddOn.

    The support forums page says that I did not purchase the WP eMember plugin. I can see the WP eStore plugin addons (which were purchased using a different email address in our office) just not the eMember ones.

    October 29, 2012 at 5:15 am #50850
    Ivy
    Member

    Please try this again it should be fixed now.

    October 29, 2012 at 10:23 pm #50851
    tristan
    Member

    Thanks Ivy, all working now.

    Cheers

    April 3, 2013 at 3:01 pm #50852
    ZincMedia
    Member

    Hello,

    I’m having the exact same issue.

    April 3, 2013 at 4:49 pm #50853
    wzp
    Moderator

    Please complete our contact form, explaining the situation, and someone (usually Ivy) will get back to you.

    https://support.tipsandtricks-hq.com/contact

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Viewing 5 posts - 1 through 5 (of 5 total)
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