- This topic has 4 replies, 4 voices, and was last updated 11 years, 7 months ago by .
Viewing 5 posts - 1 through 5 (of 5 total)
Viewing 5 posts - 1 through 5 (of 5 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Trying to download addon -> "You did not purchase the WP eMember plugin"
Tagged: Download addons, emember add-ons
I purchased the WP eMember plugin today and I am now trying to download the eMember Profile Extended AddOn.
The support forums page says that I did not purchase the WP eMember plugin. I can see the WP eStore plugin addons (which were purchased using a different email address in our office) just not the eMember ones.
Please try this again it should be fixed now.
Thanks Ivy, all working now.
Cheers
Hello,
I’m having the exact same issue.
Please complete our contact form, explaining the situation, and someone (usually Ivy) will get back to you.