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Trouble with sales, money comes through, no email with download link

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Trouble with sales, money comes through, no email with download link

  • This topic has 18 replies, 4 voices, and was last updated 13 years, 1 month ago by FJourjon.
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  • April 13, 2012 at 12:42 pm #36152
    Peter
    Member

    So you’re not using eStore?

    I’m a little confused because this thread is for eStore.

    Do you have the eStore plugin?

    If so, you should be following these instructions instead:

    http://www.tipsandtricks-hq.com/wp-pdf-stamper/how-to-integrate-the-pdf-stamper-with-the-wp-estore-plugin-79

    April 13, 2012 at 12:51 pm #36153
    FJourjon
    Spectator

    I do have estore and pdf stamper plugins and am using both. I have already integrated pdf stamper with estore.

    When I do a test purchase with one pdf file, this is what happens:

    – the file gets stamped.

    – the customer gets an email woth the link but the “from” email adress and the email content are not the one I set in estore.

    – No sale is recorded and nothing is written in the ipn_handle_debug log

    When I do a test purchase with several pdf files, this is what happens:

    – the files get stamped.

    – the customer does not get an email

    – No sale is recorded and nothing is written in the ipn_handle_debug log

    Hope it is a bit clearer.

    Thanks

    April 13, 2012 at 1:04 pm #36154
    Peter
    Member

    If you want to use eStore then you should be displaying your button using one of the eStore shortcodes. The button you have currently will not invoke eStore.

    Also, those instructions you followed are only for people who are NOT using eStore but instead want to use their PayPal button with pdf stamper.

    Can you try removing your current button and display another one with an eStore shortcode using the instructions in one of the links I gave you earlier?

    Remember, when we refer to eStore buttons we are referring to any payment buttons you create using an eStore shortcode. You don’t need to use the standard PayPal button code anymore.

    April 13, 2012 at 1:45 pm #36155
    FJourjon
    Spectator

    Hi Peter,

    Thank you so much, you made my day and saved my week-end. It is all working now. I cannot believe I thought I could integrate estore, pdf stamper and paypal at the same time.

    Thanks again,

    François

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