- This topic has 18 replies, 4 voices, and was last updated 12 years, 7 months ago by .
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Trouble with sales, money comes through, no email with download link
So you’re not using eStore?
I’m a little confused because this thread is for eStore.
Do you have the eStore plugin?
If so, you should be following these instructions instead:
I do have estore and pdf stamper plugins and am using both. I have already integrated pdf stamper with estore.
When I do a test purchase with one pdf file, this is what happens:
– the file gets stamped.
– the customer gets an email woth the link but the “from” email adress and the email content are not the one I set in estore.
– No sale is recorded and nothing is written in the ipn_handle_debug log
When I do a test purchase with several pdf files, this is what happens:
– the files get stamped.
– the customer does not get an email
– No sale is recorded and nothing is written in the ipn_handle_debug log
Hope it is a bit clearer.
Thanks
If you want to use eStore then you should be displaying your button using one of the eStore shortcodes. The button you have currently will not invoke eStore.
Also, those instructions you followed are only for people who are NOT using eStore but instead want to use their PayPal button with pdf stamper.
Can you try removing your current button and display another one with an eStore shortcode using the instructions in one of the links I gave you earlier?
Remember, when we refer to eStore buttons we are referring to any payment buttons you create using an eStore shortcode. You don’t need to use the standard PayPal button code anymore.
Hi Peter,
Thank you so much, you made my day and saved my week-end. It is all working now. I cannot believe I thought I could integrate estore, pdf stamper and paypal at the same time.
Thanks again,
François