- This topic has 1 reply, 2 voices, and was last updated 13 years, 7 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Trouble uploading and downloading my product files.
I am new to wordpress and the estore cart so I may be missing something, but here is my problem.
My products are digital download files used for Wilcom digitzing software. The format used for these is .esa, ie, curlz.esa When I try to upload the files using wordprss media uploader,I get message saying there is an error saving attatchment. I can upload them using control panel. I have done that, and tried to make a download now for free listing, and it send me the link, but link says download can not be completed.
I would think I could zip each file, but to be honest I dont want to do that, as they are very small, less than 150k each one, and I sell individually.
Not that you need to zip the files but the browser always handles a zip file better. You don’t have to have multiple files to zip it. You can just zip up each of those files individually. For example the file “product1.esa” goes into a zip folder called “product1.zip”. After your customer download this zip file they will just unzip it and get the “product1.esa” file. Does that make sense?
Now, lets forget about these files for now. We want to test and make sure the the encrypted downloader on your site is working first. So please to the test explained here: