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Photo Seller – Total amount in confirmation email is incorrect

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Photo Seller – Total amount in confirmation email is incorrect

Tagged: total

  • This topic has 7 replies, 4 voices, and was last updated 9 years, 12 months ago by Peter.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 23, 2015 at 2:52 am #12256
    inaudible
    Member

    Hi, The total in the confirmation email is incorrect. I’m guessing because the currency is in Japanese yen?

    The email reads:

    Product Name: turkey – 35

    Quantity: 1

    Price: ¥7,500

    Product Name: pizza – Digital : Full Size(1920×1200)

    Quantity: 2

    Price: ¥5,000

    Product Name: pizza – Digital : Half Size(960×600)

    Quantity: 1

    Price: ¥1,500

    Tax: ¥1,120

    Shipping: ¥500

    Total: ¥15

    So the total should be ¥15,620 (shows correctly in the cart on website).

    I’m using this shortcode in the settings:

    {product_details}

    Tax:{total_tax}

    Shipping:{total_shipping}

    Total: {purchase_amt}

    Please help!

    Thanks

    February 23, 2015 at 9:42 pm #68722
    Peter
    Member

    It could be that the code might be rounding off the total.

    I’ll check and let you know what I find.

    February 23, 2015 at 11:09 pm #68723
    inaudible
    Member

    Thank you very much.

    February 23, 2015 at 11:28 pm #68724
    Peter
    Member

    Update: I checked the code and it turns out that a php function called number_format was adding a comma to the raw price by default due to the way it was being used. As a result this was messing up the price when the total was in the thousands.

    I have fixed this bug and will send you an updated copy of the plugin.

    April 14, 2015 at 1:56 pm #68725
    mistrix
    Member

    Hi Peter,

    I have the same problem

    Does this solve also the money format, €719.50 is the correct format

    Wij ontvingen de onderstaande bestelling :

    Artikel: Yellow flowers – Canvas 40×60 cm incl normale verzending

    Aantal: 10

    Prijs p/st(EUR): €719.5

    Artikel: Yellow flowers – Canvas 30×40 cm incl aangetekende verzending

    Aantal: 1

    Prijs p/st(EUR): €63.6

    Artikel: Yellow flowers – Canvas 30×40 cm incl normale verzending

    Aantal: 10

    Prijs p/st(EUR): €619.5

    Totaal : €1 / Totaal met tax en verzending: €1.00

    I used these for the totals:

    (Totaal : {total_minus_total_tax} / Totaal met tax en verzending: {purchase_amt})

    Thanks for your support

    Frederick

    April 15, 2015 at 12:15 am #68726
    Peter
    Member

    Hi Frederick,

    Are you saying that the total being shown is only €1?

    Which version of the plugin do you have?

    May 24, 2015 at 9:18 am #68727
    BrettBField
    Member

    I have the same issue, the total is not correct in the email and on the receipt. Please advise how to resolve.

    May 24, 2015 at 11:42 pm #68728
    Peter
    Member

    Which version of the plugin do you have?

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