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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › thumbs not showing – excpet for a few
Tagged: no show, not showing, thumb, thumbs
I tested a few products and everything is working great. I also tested the CSV to DB plugin and was working great as well. So I then uploaded a lot of products (about 1500) by importing CSV files (100 products at a time) via the CSV to DB plugin.
For some reason the thumbnails in the admin section are not showing up except for 1 or 2 per every 100. I’ve checked the URL path to the thumbs and they are all correct. The thumbs themselves are very small (120px x 80px).
Maybe I have to increase the memory size of the WP estore?
Any suggestions would be great.
Thanks
sorry this should have been posted in the troubleshooting subforum, not sure how to move it.
Can you please post the URL of a thumbnail image that is not displaying? Is this only happening in the “Manage Products” menu or is is happening when you place a product on your site too?
Do you have the “Enable Smart Thumbnail Option” option checked in eStore settings?
Ok I found the problem and am embarrassed but happy to say its not an estore issue. I copied the URL to the image as you asked and after close examination I discovered the program I used to rename all of my images gave the extension jpg all caps to be JPG. As the path to the image is case sensitive it did not show. But for some strange reason it gave a few random images the lower case extension jpg and they did show up. I never noticed the difference until I physically copied the image name and pasted into the URL as you asked.
Thanks for your help in solving this.