Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Thumbnails are not displaying properly in Fancy display
- This topic has 8 replies, 7 voices, and was last updated 6 years ago by admin.
June 10, 2010 at 3:01 pm #1348carriemarieMember
Two of my product images are not displaying properly using the fancy display. These two images are rectangular in shape compared to the other product images so I assume that’s the problem. However, when I resize them to the same width as all of the others they still do not display completely inside the thumbnail image box. Each side is being cut off.
In addition, when I resize them small enough to fit into the thumbnail box, they are very blurry.
Thank you kindly,
CarrieJune 11, 2010 at 1:14 am #21640IvyMember
Hi Carrie, Did you try the “Enable Smart Thumbnail Option”
If your product thumbnail images look a little bit squashed then check this option and see the magic happen. The thumbnail images must be stored on this server (not an external server) for this option to work.
Try this option with the original thumbnail and see if it looks better.August 23, 2010 at 9:21 pm #21641mindipMember
I tried Enable Smart Thumbnail Option and then no image would display… any suggestions?
Can you remind which file to go into to edit the preset Thumbnail image?
MindiAugust 24, 2010 at 1:21 am #21642amin007Participant
Is your thumbnails stored on the same domain as the plugin? The smart thumbnail script can’t process the image if it’s on an external site.August 24, 2010 at 3:21 pm #21643mindipMember
yes…. All images are stored in just the images folder right on the server, that’s why it’s so strange…
MindiMarch 15, 2011 at 4:26 am #21644deaneMember
I got this problem, too. My images are 600×600 squared and when they are re-sized for thumbnail (e.g. 150×150) in fancy display they are in poor display though look perfect in lightbox preview. I tried several times checking the Enable Smart Thumbnail option and uploading the images in the same server but the thumbnails still won’t show up so I get back to unchecking the Enable smart Thumbnail option instead.
Is there anything to correct this poor display of images? Or am I missing something?
Thanks for the help.March 16, 2011 at 1:05 am #21645amin007Participant
Please post a link to your products page. Are the images hosted on your server? Just note that when you try to fit a 600×600 image in a 125×125 image block it will have to resize it and it will never look exactly the same.March 7, 2017 at 12:01 am #21646mtroxellMember
images in the gallary are not displaying. All I get is a box with the image name.March 7, 2017 at 12:28 am #21647adminKeymaster
This post is for WP eStore plugin. If you are using the photo seller plugin then you need to post it under the photo seller plugin’s forum category. Create a post there and share the link to your gallery page so we can take a look.
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