Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

The short code pop up isn't populating

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › The short code pop up isn't populating

Tagged: Fatal error on short code button, WP eStore short code button fatal error

  • This topic has 3 replies, 3 voices, and was last updated 12 years, 10 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 19, 2012 at 10:24 pm #6617
    AnthonyPi123
    Member

    The short code pop up isn’t populating (no dropdown), Im getting just the pop up window empty. The icon is correct in the toolbar, window opens, no drop down, using with a theme forest theme

    June 20, 2012 at 6:36 am #46290
    admin
    Keymaster

    This normally happens when you have JavaScript errors in your admin dashboard coming from another theme or plugin. You can do this test to identify the source:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    The alternative to using that shortcode inserter is to checkout the shortcode list that can be found at the following URL our documentation:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    June 23, 2012 at 2:23 pm #46291
    medeiros.denny
    Member

    When I try and click the WP eStore short codes button I get a fatal error message rather than short codes. I am using the W3 Total Cache and followed the instructions to copy and past certain text in the proper areas and check off certain boxes and still I get the same message. If it helps to know I am using the Thesis theme and the Ultimate Tinymce. the error message is:

    Fatal error: Call to undefined function wpcf7_add_tag_generator() in /nfs/c09/h03/mnt/134482/domains/topnotchman.com/html/blog/wp-content/plugins/contact-form-7/modules/text.php on line 152

    June 24, 2012 at 6:18 am #46292
    admin
    Keymaster

    This error is coming from another plugin. Its a bug in Contact Form 7 plugin that got introduced in v3.2 which is messing up the wp admin loading. The developer is working on it to fix it in the next version. You can see the developers reply here:

    http://wordpress.org/support/topic/plugin-contact-form-7-call-to-undefined-function-wpcf7_add_tag_generator-error

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ