The file (on the server) containing your download couldn’t be opened

[zefebee]

Hi, I had a working wp_eStore_download_now_button button and when I replaced the document in the same product, with another one located in s3.amazon and clicked on the download now button I got the message below:

The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.

Please tell the site administrator the problem was due to the following reason:
The file (on the server) containing your download couldn’t be opened.

Can you help with this please?

[admin]

Are you using the following s3 integration addon of WP eStore plugin?

WP eStore – Amazon S3 Integration Addon

Please make sure to do all the steps explained in the above mentioned documentation. Then let me know how it goes.

[Author]

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