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Thank you Page + Download link

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Thank you Page + Download link

Tagged: digital variation, product variation

  • This topic has 6 replies, 3 voices, and was last updated 12 years, 3 months ago by AndyC01.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 21, 2010 at 4:01 pm #2071
    David Kakon
    Member

    Hi

    My Thank you page and email are not showing the download link. I get in email: “Download URL was not specified for this variation” and nothing at all on thank you page.

    pdf digital product:

    http://8byten.com/test (0.01$)

    Please advise we are getting ready to launch site.

    Thanks

    heres the error log: http://8byten.com/files/error_log

    October 21, 2010 at 5:15 pm #25669
    David Kakon
    Member

    It works if I dont create digital variations. It seems that when I add digital variations I get this message “Download URL was not specified for this variation”

    heres my digital variations text:

    Your Wall Size:|4×4::http://8byten.com/downloads/ynd.pdf|8×4::http://8byten.com/downloads/ynd.pdf|8×8::http://8byten.com/downloads/ynd.pdf

    October 22, 2010 at 3:03 am #25670
    amin007
    Participant

    Your variation text looks fine so it should not show the error you are receiving. I have sent you an email to get site access so I can investigate this.

    December 11, 2010 at 9:59 pm #25671
    AndyC01
    Member

    hi. I am getting the same error as well. I have checked my variation text and it looks as it should. Any ideas please?

    Digital File

    |Small::http://www.kathleenswalling.com/download/f3g4h5j6k7/bgdy73kw28/Small_JPEGs/Acropora.jpg

    |Medium::10::http://www.kathleenswalling.com/download/f3g4h5j6k7/bgdy73kw28/Medium_JPEGs/Acropora.jpg

    |Large::15::http://www.kathleenswalling.com/download/f3g4h5j6k7/bgdy73kw28/Large_JPEGs/Acropora.jpg

    |None

    December 12, 2010 at 12:48 pm #25672
    AndyC01
    Member

    OK. So i have worked out that I ALSO need to have something written in the Digital Product URL field for the variation download links to be generated.

    Now I have a problem when I mix digital with non digital product variation.

    I want the customer to select either a printed canvas (3 size options under one variation field) OR select a digital download (3 jpg file sizes under the digital variation field).

    I tried to create an option for ‘None’ under the digital variation field but it still generates a download link based on what is written in the Digital Product URL field.

    How do I set an option for ‘None’ in both variation fields without creating errors or a messy e-mail for the customer?

    December 12, 2010 at 11:46 pm #25673
    amin007
    Participant

    You can have a digital variation without any URL. Just enter the following (copy and paste it) in your digital variation field and then when someone selects “None” as the variation it won’t give any URL:

    Digital File|Small::http://www.kathleenswalling.com/download/f3g4h5j6k7/bgdy73kw28/Small_JPEGs/Acropora.jpg|Medium::10::http://www.kathleenswalling.com/download/f3g4h5j6k7/bgdy73kw28/Medium_JPEGs/Acropora.jpg|Large::15::http://www.kathleenswalling.com/download/f3g4h5j6k7/bgdy73kw28/Large_JPEGs/Acropora.jpg|None

    December 13, 2010 at 7:02 pm #25674
    AndyC01
    Member

    Hi admin007. Thanks. I tried this however it did not generate any links for the any options when I tested using the WP-eStore ‘Admin Functions’. I have now adopted the following where I put the ‘None’ at the start and it works fine. “Digital File|None|Small………….”

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