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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Table Rate Tax AddOn doesn't work
Hi, The Table Rate Tax add-on doesn’t show tax rates at checkout. It properly displays the country of a customer but that’s all. Even the apply button do nothing.
I disabled all other plugins, changed themes and even installed a new/fresh WordPress (4.2) without any plugins. Still, the addon doesn’t work. You can see it for yourself under the link below:
[http://test.attunedvibrations.com/index.php/sample-page/]
Site diagnostics
WP eStore Version: 7.1.9
WP Version: 4.2
WPMU: No
MySQL Version: 5.5.42
WP Table Prefix: wp_
PHP Version: 5.4.24
Session Save Path: /tmp
WP URL: [http://test.attunedvibrations.com]
Server Name: test.attunedvibrations.com
Cookie Domain: test.attunedvibrations.com
CURL Library Present: Yes
Debug File Write Permissions: Writable
I’d be very happy if you could help me solve this issue. I just bought 3 of your premium plugins and this tax add-on sealed the deal for me to invest in your quality products.
Thank you!
The Table Rate Tax add-on doesn’t show tax rates at checkout. It properly displays the country of a customer but that’s all. Even the apply button do nothing.
Did you configure the tax rates, per the instructions?
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-table-rate-tax-addon-3458
Yes, I read the instructions and configured the add-on. Still, the tax is not being applied.
Item specific tax and general tax options work great when the add-on is disabled. When I enable the add-on, then the two options do not work. The add-on doesn’t work, too.
@attuned, I will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.