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Table Rate Tax AddOn doesn't work

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Table Rate Tax AddOn doesn't work

Tagged: tax, WP eStore

  • This topic has 3 replies, 3 voices, and was last updated 10 years ago by wpCommerce.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 25, 2015 at 2:00 pm #12550
    attuned
    Spectator

    Hi, The Table Rate Tax add-on doesn’t show tax rates at checkout. It properly displays the country of a customer but that’s all. Even the apply button do nothing.

    I disabled all other plugins, changed themes and even installed a new/fresh WordPress (4.2) without any plugins. Still, the addon doesn’t work. You can see it for yourself under the link below:

    [http://test.attunedvibrations.com/index.php/sample-page/]

    Site diagnostics

    WP eStore Version: 7.1.9

    WP Version: 4.2

    WPMU: No

    MySQL Version: 5.5.42

    WP Table Prefix: wp_

    PHP Version: 5.4.24

    Session Save Path: /tmp

    WP URL: [http://test.attunedvibrations.com]

    Server Name: test.attunedvibrations.com

    Cookie Domain: test.attunedvibrations.com

    CURL Library Present: Yes

    Debug File Write Permissions: Writable

    I’d be very happy if you could help me solve this issue. I just bought 3 of your premium plugins and this tax add-on sealed the deal for me to invest in your quality products.

    Thank you!

    April 25, 2015 at 3:04 pm #69731
    wzp
    Moderator

    The Table Rate Tax add-on doesn’t show tax rates at checkout. It properly displays the country of a customer but that’s all. Even the apply button do nothing.

    Did you configure the tax rates, per the instructions?

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-table-rate-tax-addon-3458

    April 25, 2015 at 4:33 pm #69732
    attuned
    Spectator

    Yes, I read the instructions and configured the add-on. Still, the tax is not being applied.

    Item specific tax and general tax options work great when the add-on is disabled. When I enable the add-on, then the two options do not work. The add-on doesn’t work, too.

    April 25, 2015 at 11:47 pm #69733
    wpCommerce
    Moderator

    @attuned, I will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

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