Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

Switched to Server, Registration links not working

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Switched to Server, Registration links not working

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • September 5, 2011 at 10:52 pm #4237
    Spitt
    Member

    Hi, I recently switched to a server, and now registration links which are sent to customers aren’t working. I can still manually create a login and password, so it’d not a dire need, but would prefer to figure out what the problem might be, rather then manually creating accounts each time.

    I am guessing that it might have to do with file permissions or possibly something not set up on the server which needs to be setup. All files are 644 and directories are 755.

    Suggestions?

    site: rpg-exploiters.com

    September 6, 2011 at 1:31 am #36282
    admin
    Keymaster

    Can you post an example registration link that is getting sent out to the customer?

    September 6, 2011 at 1:22 pm #36283
    Spitt
    Member

    idk if this will work or not…

    http://rpg-exploiters.com/subscriptions/registration-page/?member_id=6&code=d41d8cd98f00b204e9800998ecf8427e

    September 7, 2011 at 12:27 am #36284
    admin
    Keymaster

    Thank you. That looks like the PHP session on this new server is not working. Please contact your hosting provider to fix the PHP session on this server. This article might help you:

    https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly

    September 7, 2011 at 6:51 pm #36285
    Spitt
    Member

    http://rpg-exploiters.com/session_test.php

    September 8, 2011 at 1:43 am #36286
    Spitt
    Member

    any other suggestions?

    September 8, 2011 at 4:08 am #36287
    admin
    Keymaster

    That session test only proves that you can store the variable in the session. It doesn’t mean that the variable is actually getting stored in a persistent manner so it can be used on other pages of the site (this is a common mistake the hosting providers make).

    Are you using the eStore plugin by any chance?

    September 8, 2011 at 4:54 am #36288
    Spitt
    Member

    yes, I have the WP-eStore, WP-Affiliate, and WP-Subscription plugins installed.

    September 8, 2011 at 10:18 am #36289
    admin
    Keymaster

    It is easy to test the session thing with estore. Please post a link to a page where you have an add to cart button and i will test

    September 8, 2011 at 5:35 pm #36290
    Spitt
    Member

    weird, I can’t make an item to sell. All the items I have are simply signups for subscriptions.

    We are running Ubuntu. What should be done to make this work? The other post you mentioned, seems to contain outdated information, which is why I ask again.

    September 8, 2011 at 5:37 pm #36291
    Spitt
    Member

    I just made one with the already created products…

    http://rpg-exploiters.com/ubg-order-wow-gold/

    September 9, 2011 at 1:45 am #36292
    admin
    Keymaster

    Thank you, I did some test and it doesn’t look like a SESSION issue so I have sent you an email to get site access so I can investigate this further.

    September 14, 2011 at 5:00 am #36293
    admin
    Keymaster

    Okay looks like you have a plugin or some other .htaccess protection which is removing/erasing any HTTP GET parameter value.

    Please do the test mentioned here:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.