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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Subscription with trial period
Hi,
First I configure a subscription without trial period. It works perfectly.
Then, I’ll try with trial billing amount (22.5 € and 45€ for the reccurring billing amount).
Here is the strange thing. Sometimes it’s work, sometime, it doesn’t.
When it doesn’t work, there is this message into ipn_handle_debug.log :
FAILURE :Wrong Product Price Detected! Actual Product Price : 45 Amount Paid: 22.50
FAILURE :IPN product validation failed.
Despite this error, the member account that the customer purchased is still created. The problem is that the commission of the affiliate who brought the customer through his link, is not credited.
When creating a subscription product make sure the value you enter in the “Price” field is lower than the trial and recurring billing (or use a descriptive price like “$50 per month”). This way it won’t fail that verification check.
It works
Thanks a lot