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Subscription issues using Payment Getaway Bundle with eStore & eMember

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Subscription issues using Payment Getaway Bundle with eStore & eMember

Tagged: Authorize.net ARB, eMember registration email, eStore receipts, payment getaway bundle subscriptions

  • This topic has 4 replies, 3 voices, and was last updated 11 years, 9 months ago by lucianmih.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 20, 2013 at 2:27 am #9363
    lucianmih
    Member

    I am using the latest versions for WP eStore WP eMember and WP Payment Getaway Bundle (I use Authorize.net ARB) for sidelinesnews.com

    I created a page with general subscriptions:

    [http://sidelinesnews.com/subscriptions]

    Regular price is 29.95. I am using also some variations for Canada (39.95) & Foreign (49.95) subscriptions.

    [wp_pg_eStore_ARB_subscription_button id=13]

    Also I have a subscription for online access ($10/year), which is connected to Reference Text = 2 (the Membership Level in WP eMember)

    [wp_pg_eStore_ARB_subscription_button id=10]

    Subscription is processed and recorded OK in Authorize.net .

    There are some issues with the email receipts and online registration in eMember.

    1. For the variations the email receipt shows the variation price, but also the regular price (29.95), which is confusing.

    Also I noticed the eStore receipts doesn’t show the number of products ordered.

    (this happens also for orders submitted through eStore, not only through Payment Getaway Bundle)

    Dear Buyer,

    Thank you for your purchase!

    SL Printed SUBSCR (CANADA 1 Yr $39.95) x – $29.95 (USD)

    —-

    Should be:

    SL Printed SUBSCR (CANADA 1 Yr $39.95) x 1 – $39.95 (USD)

    SL Printed SUBSCR (FOREIGN 1 Yr $49.95) x 1 – $49.95 (USD)

    2. When I do the online subscription ($10/year), I get the confirmation email and a second email from eMember saying:

    Subject: [Sidelines Magazine] Member Account Upgraded

    Body: Your account has been upgraded successfully

    Also the user record is not added in eMember.

    Note: this website is using now the Authorize.net AIM for the connection to eMember and that one is working OK.

    This problem with eMember occurs only when using subscription, through Payment Getaway Bundle.

    July 20, 2013 at 11:44 pm #56716
    admin
    Keymaster

    Hi, Can you please tell me what version of payment gateway bundle addon you are using? What version of eStore and eMember are you using?

    July 21, 2013 at 4:52 am #56717
    lucianmih
    Member

    I am using the following:

    eStore 6.9.8.6

    eMember 8.6.9

    Payment Getaway 1.8.0

    July 22, 2013 at 12:13 am #56718
    wpCommerce
    Moderator

    Hi, we are looking into this issue.

    Update: Just sent you an update via email. Please let me know how it goes.

    July 22, 2013 at 2:22 pm #56719
    lucianmih
    Member

    Everything works fine now! Thank you for your quick update.

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