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Stats Total not adjusted for Coupons

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Stats Total not adjusted for Coupons

Tagged: Coupons, stats

  • This topic has 1 reply, 2 voices, and was last updated 10 years, 3 months ago by admin.
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  • December 18, 2012 at 2:05 pm #8183
    ed4becky
    Member

    I noticed that the stats total for a product equals #sales X $full price. It doesn’t seem to adjust for the coupons that have been applied.

    Is this correct, or have I failed to set something up correctly?

    WP eStore v6.9.7

    December 18, 2012 at 11:03 pm #52508
    admin
    Keymaster

    The total amount shown in stat does take into account any discounted price for an item. Remember that quantity of each item also plays a role in the calculation which you are missing from your equation. There is an easy test you can do to verify what I am saying. Go to your PayPal account and sum up the total money you received from products sales in the last 14 days. Now, go to eStore stats and set the date range to the last 14 days. You will see that the total amount will be the same (allow for a little discrepancy for the time difference between PayPal’s server and your server).

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