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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Stats Page does not report sales
Tagged: Sale reports, stats
Hi all,
For some reason(s) the Stats page does not report any sale for Jan 2012.
If I leave the start date:2012-01-01 End date:2012-01-10, no sales reported.
I know there are sales because I receive email notify people buy.
If I set Start Date: 2011-01-01 End Date:2012-01-10 only sale in 2010 are reported.
I recently update WP to 3.3.1
Can you help please?
Hi,
It is highly likely that you may be getting IPN failures.
Do you have debug enabled? If so could you please share the output of the ipn_handle_debug.log file?
If you don’t have debug enabled please enable it and then share the output:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do