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[Support request] Stats don’t show purchases

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Stats don’t show purchases

  • This topic has 1 reply, 2 voices, and was last updated 3 years, 6 months ago by wzp.
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  • October 29, 2021 at 4:36 pm #83862
    deepbevel
    Participant

    The pluigin doesn’t record when customers make a purchase, I only find out via email from Pay Pal. Also “Manage/Edit Customers” shows no customers.

    October 29, 2021 at 4:55 pm #83863
    wzp
    Moderator

    Please enable the dub logs, and then do a test purchase. When working properly, the logs should show PayPal IPN being processed, inventories updated, and email notifications from the plugin being sent. Also, please review this checklist, to ensure that IPN are being properly processed.

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