- This topic has 1 reply, 2 voices, and was last updated 3 years ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Stats don’t show purchases
The pluigin doesn’t record when customers make a purchase, I only find out via email from Pay Pal. Also “Manage/Edit Customers” shows no customers.
Please enable the dub logs, and then do a test purchase. When working properly, the logs should show PayPal IPN being processed, inventories updated, and email notifications from the plugin being sent. Also, please review this checklist, to ensure that IPN are being properly processed.