Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Stamper+eMember+WooCommerce+Addon – No name or transaction-ID is stamped

by

Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Stamper+eMember+WooCommerce+Addon – No name or transaction-ID is stamped

Tagged: integration, pdf stamper, woocommerce

  • This topic has 5 replies, 2 voices, and was last updated 6 years, 11 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 16, 2016 at 11:30 am #13435
    Nadia
    Member

    Hello,

    let me please first tell you thank your for these great products, which obviously are made with alot of care and are well crafted. I find them pleasing to work with and your thorough documentation and support make your applications world class programs for me. Thank you.

    Here’s my problem:

    On my website I’m using the combination of PDF Stamper, eMember, Woocommerce, the eMember-WooCommerce Addon.

    Customers are supposed to checkout with WC to access a membership area where they can download pdf files which are supposed to be stamped with a name, preferrably the full name, email address, transaction no. and date. I’ve discovered that no name is being stamped on my pdf files, neither {customer_name} nor {first_name} nor {last_name}, neither is the transaction ID.

    My questions:

    1. Where is PDF stamper taking it’s user data from and is there a way to tell pdf stamper what the WooCommerce transaction ID is?

    2. Is it possible to translate or change the date format?

    3. Is it possible to use PDF-Stamper in combination with the Download Monitor?

    Thank you in advance and have a nice day.

    Nadia

    April 18, 2016 at 4:10 am #73045
    admin
    Keymaster

    Hi, First I need to understand how you are integrating the plugin.

    1) The PDF stamper stamps the details that it gets during a transaction. So when you sell a PDF file for example, it uses the transaction details from the payment gateway and stamps it. Then the stamped file is downloaded by the user. This is the primary use case of the stamper plugin. The following documentation has more explanation:

    https://www.tipsandtricks-hq.com/wp-pdf-stamper/woocommerce-and-pdf-stamper-integration-197

    2) There is another way some users use this plugin. Which is the following:

    https://www.tipsandtricks-hq.com/wp-pdf-stamper/pdf-stamper-creating-a-download-now-button-for-wp-users-242

    Which of the above 2 options are you using on your site?

    April 18, 2016 at 2:28 pm #73046
    Nadia
    Member

    Hello

    and thank you for your reply.

    Checkout is managed by Woocommerce, so I’m using option no.2 and the download button is access protected by eMember.

    eMember creates a WP user for every regstired member and Woocommerce stores all collected data (name, address, etc) with the WP user, too.

    The more I think about it, stamping the transaction ID is not necessary, the full name would suffice.

    Could you please point me in the direction of how to translate the stamped date and if it’s possible to use your application Download Manager with the PDF stamper?

    Your help is very much appreciated.

    Kind Regards,

    Nadia

    April 19, 2016 at 3:36 am #73047
    admin
    Keymaster

    The 2nd method reads the generic data from the WP User record (it can’t do plugin specific stuff because it needs to work for ALL wp users).

    with that said, it should be able to stamp the name and email of the user for sure. Edit that WP user record from your admin dashboard. Do you see a firstname and lastname value for that WP User?

    If you use the {date} tag, it should stamp the current date.

    We also have action hooks that can be used to customize the stamping. Below is an example of how action hooks can be used to customize the stamping:

    https://www.tipsandtricks-hq.com/wp-pdf-stamper/stamping-custom-woocommerce-order-meta-data

    You can use the following to get a custom job done (if you need it):

    https://support.tipsandtricks-hq.com/need-custom-work-done

    April 19, 2016 at 11:05 am #73048
    Nadia
    Member

    Yes, the data (username, first name, last name, etc.) is all available in the WP User records but not being stamped. That’s my problem in a nutshell.

    The {date} tag is working great, I need it in another language though. How can I translate it?

    Thank you for the provided links, I’ll read them carefully.

    One more, please: Can I use Download Manager with the PDF stamper? Would they work together or rather hinder each other?

    Thank you.

    Kind Regards,

    Nadia

    April 20, 2016 at 5:56 am #73049
    admin
    Keymaster

    I will take a look inside your site to check the configuration.

    Our stamper plugin doesn’t do anything with download manager plugin. That plugin is completely separate. What do you mean by “Working together”? You need them to integrate somehow?

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ