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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Stamper giving errors suddenly
Hi – I have suddenly started getting errors when trying to download or stamp documents. It has worked fantastically since installing earlier this year, thank you. However now I get this eror:
WooCommerce and PDF Stamper integration – An error occured while trying to stamp the PDF file! Error details: There was an exception when trying to encrypt the file. Error Details: Cannot open /home/u581-f8wquspywfu6/www/mysite.com/public_html/wp-content/plugins/wp-pdf-stamper/stamped-files/Module-3-Task-19-Emergency-Plan.pdf.
I am using:
WP PDF Stamper 4.6.3
WooCommerce 4.7.1
Wordpress 5.5.3
These are all free downloads so no payment gateway is in use.
Any help will be appreciated
I will take a look at your setup. I have sent you an email for it.
Sorry to have bothered you – I have found the problem.
A plugin Offload Media did an update the other day and started off loading all media that was meant to stay on the server. Therefor it created the issue with PDF Stamper. I have reverted the media to the server and all is well again.
Thank you for your prompt support.
Topic resolved