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Stamper does not stamp

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Stamper does not stamp

Tagged: pdf stamper

  • This topic has 4 replies, 4 voices, and was last updated 14 years ago by cflyrun.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • March 17, 2011 at 8:35 pm #2975
    alzi
    Member

    I have not been able to get this plugin to work. It does not email a stamped pdf to the customer after paypal checkout.

    My offshore guy says the following:

    —

    I have checked the paypal integration, I checked using paypal sandbox acccount and it worked for me. But the plugin does not send the stamped PDF in to my email.

    when I checked the IPN handler page I found its encoded. So I am not able to check the code to fix it

    The pdf stamper files are encoded, so I am not able to check and fix the email issue on it.

    Please get the decoded code from them, so I can check and fix it (or please ask them to fix on your server, they should do it)

    —

    Please help

    March 17, 2011 at 11:26 pm #30331
    wpCommerce
    Moderator

    First you should try the manual stamping. If it works then it will stamp after the purchase as well. You can have a look at the documentation here:

    WordPress PDF Stamper

    Please try the manual stamping first and make sure a manual stamping works. This post has a checklist if things go wrong:

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    You can’t expect to receive the email using PayPal sandbox as it’s not a valid email address

    April 22, 2011 at 4:35 pm #30332
    cflyrun
    Member

    My files say they are getting stamped but not stamp shows up on the stamped file pages?

    EDIT: I downloaded the test pdf file and tried manually stamping it. The PDF stamper admin panel said it was successfully stamped, and a stamped file was generated, but there was no stamp on any of the pages.

    EDIT #2: I’m going back through all of my stamped files, and it’s looking like although PDF Stamper has been generating and delivering files, it hasn’t actually STAMPED them since I upgraded to the latest version April 13th. I upgraded WPeStore, WPAffiliate, and WP PDF Stamper all at the same time. I wonder if others have noticed an issue?

    Thanks,

    Daisy

    April 23, 2011 at 12:45 am #30333
    amin007
    Participant

    Please do the following:

    1) Get a fresh build of the PDF stamper from here and install that:

    https://support.tipsandtricks-hq.com/

    2) Go to WP PDF Stamper settings menu and hit the “Reset Settings” button

    3) Now go to the Manual stamping page and test a stamp

    April 23, 2011 at 2:58 am #30334
    cflyrun
    Member

    It worked! Thanks! But you know, I think what was really happening was that something must have gotten redefined w.r.t. the margins, because when I started fooling around with those values, it showed up again. I had it set to 275mm from the bottom, which made the stamp a header rather than a footer, and I think it was off the page for some reason. When I decreased the value sure enough, it showed up.

    THANKS again for the great support.

    Daisy

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