Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Stamper does not stamp
Tagged: pdf stamper
- This topic has 4 replies, 4 voices, and was last updated 13 years, 7 months ago by cflyrun.
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March 17, 2011 at 8:35 pm #2975alziMember
I have not been able to get this plugin to work. It does not email a stamped pdf to the customer after paypal checkout.
My offshore guy says the following:
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I have checked the paypal integration, I checked using paypal sandbox acccount and it worked for me. But the plugin does not send the stamped PDF in to my email.
when I checked the IPN handler page I found its encoded. So I am not able to check the code to fix it
The pdf stamper files are encoded, so I am not able to check and fix the email issue on it.
Please get the decoded code from them, so I can check and fix it (or please ask them to fix on your server, they should do it)
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Please help
March 17, 2011 at 11:26 pm #30331wpCommerceModeratorFirst you should try the manual stamping. If it works then it will stamp after the purchase as well. You can have a look at the documentation here:
Please try the manual stamping first and make sure a manual stamping works. This post has a checklist if things go wrong:
You can’t expect to receive the email using PayPal sandbox as it’s not a valid email address
April 22, 2011 at 4:35 pm #30332cflyrunMemberMy files say they are getting stamped but not stamp shows up on the stamped file pages?
EDIT: I downloaded the test pdf file and tried manually stamping it. The PDF stamper admin panel said it was successfully stamped, and a stamped file was generated, but there was no stamp on any of the pages.
EDIT #2: I’m going back through all of my stamped files, and it’s looking like although PDF Stamper has been generating and delivering files, it hasn’t actually STAMPED them since I upgraded to the latest version April 13th. I upgraded WPeStore, WPAffiliate, and WP PDF Stamper all at the same time. I wonder if others have noticed an issue?
Thanks,
Daisy
April 23, 2011 at 12:45 am #30333amin007ParticipantPlease do the following:
1) Get a fresh build of the PDF stamper from here and install that:
https://support.tipsandtricks-hq.com/
2) Go to WP PDF Stamper settings menu and hit the “Reset Settings” button
3) Now go to the Manual stamping page and test a stamp
April 23, 2011 at 2:58 am #30334cflyrunMemberIt worked! Thanks! But you know, I think what was really happening was that something must have gotten redefined w.r.t. the margins, because when I started fooling around with those values, it showed up again. I had it set to 275mm from the bottom, which made the stamp a header rather than a footer, and I think it was off the page for some reason. When I decreased the value sure enough, it showed up.
THANKS again for the great support.
Daisy
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