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Hello
I have web page and I am selling digital goods,after that the customer makes the payment will receive the link to download the purchased product. But is the fourth time this month that someone buys several downloadable products, get their links, then initiate a payment reversal at Paypal stating that the transaction was made without the account holder’s knowledge. Paypal protects the buyer only for tangible goods, not for intangible ones such as web services, downloads, ebooks….
I wanted to know if this new version of eStore there is a possibility of blocking these people. After doing several searches in this forum I could not find an answer for this problem that can destroy all my business.
Best regards
There is no “perfect answer” to this problem.
https://support.tipsandtricks-hq.com/forums/topic/another-scammer-i-am-sick-of-selling-online
I have often imagined that if the download is “expensive enough,” that one solution would be to sell them physical instructions, sent via overnight mail, with tracking; that contains printed copies of the download links. That way, you’ve sold a physical product, and you have a delivery address.
Hello
Unfortunately the option of sending cd-s with these tutorials is not a valid option.The price of the tutorials is not expensive enough so we can cover all the production and shipping costs.I just wanted to know if there is an option or another plugin on your page that allows me to block these users in any way.
Regards
You could try the blacklist manager addon:
Hello,
I wanted to know if this option already exists in the eStore plugin or I have to buy the Blacklist Manager Addon, and if there are some discount coupons for this month.
Best regards
For technical reasons, we decided to make it a separate addon. Any pricing discussions should take place via the contact form, and someone will get back to you:
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