Sold Out not working?

[treetosea]

Hi,

I recently sold out of an item . In the inventory control I have items listed (10) and items sold (10) but the PayPal button still shows up (see here: http://treetosea.org/2010/12/09/2-day-build-on-the-devonshire-coast/ ). It is a custom button.

Thanks for this great product and costomer service!

Rich

[amin007]

What does the available quantity field for that product says?

[treetosea]

Both “available copies” and “sales count” fields say 10.

[wpCommerce]

Looks like the post payment processing is not updating the “available copies” in the database. Can you make a test transaction with the debug turned on?

The following post will explain about debugging:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[treetosea]

I tired lowering the Available Copies number to 4 (no fix). I then ran the debug with Available copies at 10 and now have a Sales Count at 11. No FAILURE (See links)

http://treetosea.org/wp-content/plugins/wp-cart-for-digital-products/ipn_handle_debug.log

http://treetosea.org/wp-content/plugins/wp-cart-for-digital-products/eStore_post_payment_debug.log

Any other ideas?

Thanks

Rich

EDIT: FYI, I went ahead and manually put the available copies to 0 and now the sold out button shows up. So I take it that the quantity Available refers to the running total (original quantity minus quantity sold) and NOT simply the original quantity. So whenever I change that quantity, it thinks that number is the running quantity remaining NOT the original quantity that I specified at the outset.

I’m still not sure if the countdown is working. I’ll have to try a new product to find out.

[amin007]

Available copies = Original number – number sold

How else do your get the number of available copies? Just run two transaction of the same product and make sure that the available copies counter is counting down.

[Author]

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