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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › Skip entering customer's personal information when selling digital products
Tagged: address, digital product, PayPal
Hello,
I’m selling digital products through WP eStore with PayPal Payment Gateway and some customers complain that they need to input their delivery address to purchase downloadable products. Is there any function to skip entering customers’ delivery address when selling digital products?
Thanks,
Additionally, I’m selling digital products in Japan.
I am pretty sure if you specify the individual product shipping to zero (0) it will know that the item is a digital product and it won’t force a shipping address collection. Collecting shipping address is good in a sense that it can prevent a lot of fraud purchase (it can help reduce after sale disputes).