January 2, 2015 at 11:03 pm #12006vithefiddlerMember
I have SSL turned on on our entire site, and since doing so, affiliate conversions aren’t being counted.
The clicks are being counted, but not the sales.
I’m guessing that this is because the cookie being place by wp affiliate is not an https cookie and that the secure pages aren’t reading the insecure cookie for security reasons. If this is the case, I don’t know how to fix it.
I appreciate your help with this.January 2, 2015 at 11:14 pm #67734
Does your site auto redirects to the HTTPS version if someone is accidentally sending traffic to the NON-HTTPS URL?
For example: try and go out our site without “HTTPS” and see what it does:
You can use a plugin like the following to auto redirect to the HTTPS URL:
Have you updated your ads from the manage ads interface to make sure the target URL is all pointing to the HTTPS version?January 4, 2015 at 10:49 pm #67735vithefiddlerMember
I just ran a test and it seems to be working.
Thanks for your help.
ViSeptember 2, 2016 at 8:32 pm #67736
We’re running SSL on all sites. All traffic auto redirects to HTTPS versions if traffic is sent to HTTP URLs.
Our affiliates have NON- HTTPS URLs for all their links.
The clicks are not being counted.
How can we fix this?
Thanks for the help.September 2, 2016 at 10:25 pm #67737wzpModerator
1. Please provide an example of an HTTP affiliate link, in which clicks are not being counted.
2. Are clicks counted for the HTTPS version of the same link?September 3, 2016 at 12:38 am #67738
If the HTTPS redirection is done properly then there should be no issue as the query parameters will be present after the redirection also.
Please provide the info @wzp requested and we will be able to investigate more.September 6, 2016 at 7:50 pm #67739
Here’s an sample link for an affiliate that has mailed to a large list – [http://www.pcos.com/takethequiz?ap_id=drhyman]
We’re showing no clicks to this link or any other affiliate links we have provided. We don’t know about sales tracking since product does not launch until September 7th. We’re assuming they won’t be tracked either.
Thanks for the help.September 6, 2016 at 10:59 pm #67740
I don’t even see the wp affiliate platform plugin active on that site.
Go to the plugins menu from the admin dashboard. Search for the following plugin name:
WP Affiliate Platform
Do you have that plugin active? I have a feeling you activated a similar other plugin and mistaking that one as our affiliate platform.September 7, 2016 at 6:52 pm #67741
The plugin is installed on [https://www.pcos.com/store]
We have Satellite WP Affiliate installed and configured on [https://www.pcos.com]September 7, 2016 at 10:53 pm #67742
The plugin and satellite were installed per your instructions.September 7, 2016 at 11:41 pm #67743
I have tested this again by placing a test product link on a page at [www.pcos.com]. Then using an affiliate link to access that page incognito using both the HTTP & HTTPS URLs, I clicked the link and purchased.
The sales were recorded in both cases. However no click throughs were recorded.September 8, 2016 at 12:44 am #67744
The cookie is getting dropped so the affiliate tracking should work fine.
Not 100% why the link is not being added to the clicks menu.
Enable the debug option in both (the main plugin and the satellite one). Let me know when you have done it so I can check a couple of things.
Also, why does your site add the following query argument automatically to EVERY URL of that site?
That is definitely not standard behavior so I am not sure if that is preventing the satellite addon from being able to register the link in the database.September 8, 2016 at 1:04 am #67745
debug enabled in both main & satellite instances.
the “nab” parameter is being added by Nelio A/B testing plugin.September 9, 2016 at 12:59 am #67746
The main plugin is not getting any request to insert the clicks data. I will need to check your setup from the admin end to see what is preventing the plugin from working on this site. I have sent you an email for it.
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