Simple Shopping Cart – Customer Input – Input not in email

[repixelated]

Hello,

I am having an issue with the Customer Input add-on. The addon is displaying the questions correctly on the checkout page; however it is not adding those to the email, only the tag used to request them {custom_fields}.

Please advise.

Admin Screenshot: thetazeta.org/files/img/other/customer-input-1.jpg

Email received (names and info showed up correctly, but we’re removed below for privacy):

Brother,

This email is to notify you of an online sale. Please address as needed.

Buyer name: [Removed]

Buyer email: [Removed]

Date of sale: 2019-03-10

Item(s) sold:

[Removed] – $5.00

Custom Fields

None

Regards,

Theta-Zeta Chapter of Kappa Sigma

(Automated Message.)

[admin]

I have replied to your email. Once I can log into your site, I will have an answer for this.

[astero]

I’m having the same issue as repixelated. No matter what I type for the custom fields, I always get “None” in the email notification.

Custom field settings: imgur.com/a/U29W6RK

Email notification settings: imgur.com/a/adCtoRA

Email issue: imgur.com/a/adCtoRA

Thanks.

[astero]

Aha! I see why it didn’t work. I changed the HTMl from an input to a textarea and then didn’t update the selectors in the jQuery to point to the textarea instead of the inputs… Silly.

Thanks!

[Author]

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