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Simple Shopping Cart Customer Input Addon – Separating Different Fields

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Tips and Tricks HQ Support Portal › Forums › Simple PayPal Shopping Cart › Simple Shopping Cart Customer Input Addon – Separating Different Fields

  • This topic has 3 replies, 2 voices, and was last updated 4 years, 10 months ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 26, 2020 at 12:57 am #14315
    adamspOV

    I am collecting 3 pieces of information using the Customer Input addon in my shopping cart. In the email that gets sent to the buyer, I can only reference the customer input as one field. Is there any way to access each piece of information separately so I can use it in the email sent to the purchaser.

    June 27, 2020 at 10:26 pm #80737
    wzp
    Moderator

    When the customer input is collected; all of the inputs are concatenated into one string. The concatenation is done because, the input is passed as a parameter to/from PayPal. When the email is generated, it is only able to show the entire string.

    July 1, 2020 at 1:50 pm #80738
    adamspOV

    Thanks for the clarification. I figured that was the case, but thought I’d check. Is there a limit to how long that concatenated string can be?

    July 1, 2020 at 8:23 pm #80739
    wzp
    Moderator

    “In Theory,” the maximum limit of a URL, per RFC 2616 is 2048 characters; of which the concatenated string is part of, as part of an HTTP POST method. In real-life, don’t count on a string length of more that 512 characters.

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