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[Resolved] Simple question regarding member upgrade

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Simple question regarding member upgrade

Tagged: IPN, PayPal, upgrade

  • This topic has 4 replies, 3 voices, and was last updated 4 years, 3 months ago by tcirl.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • January 19, 2021 at 5:52 pm #82360
    tcirl
    Spectator

    If a member is manually upgraded will PayPal update automatically to the higher amount next pay period via IPN?

    January 19, 2021 at 7:23 pm #82361
    wzp
    Moderator

    Simple answer: No

    Existing subscription contracts will continue at the same rate. And PayPal IPN will continue to be be sent, but only to indicate payment, payment failure, or cancellation of the previously existing subscription contract.

    January 19, 2021 at 7:36 pm #82362
    tcirl
    Spectator

    Thanks for answering my question so quickly!

    Another question, can I upgrade the amount from the website? Or do they need to cancel and sign up again?

    January 19, 2021 at 9:07 pm #82363
    admin
    Keymaster

    For an existing subscription, it needs to be cancelled (since PayPal won’t let you change the amount of an existing subscription to prevent any kind of fraud). Then you can request the member to pay using the new payment button which will have the new subscription amount.

    January 28, 2021 at 12:29 am #82421
    tcirl
    Spectator

    Thanks! Makes sense.

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