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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Sign-up Email for automatically added affiliates
I have set the system to automatically add a customer to the affiliate system – which is great, but they do not get the affiliate welcome email as that is only sent for manually added affiliates …
How do they get their affiliate details??
I am assuming you are talking about the following feature:
WP eStore Settings -> Addon Settings -> Automatically Create Affiliate Account After Purchase
The auto affiliate account creation feature also sends the welcome email to the affiliate.
Please enable the debug option in the eStore and the affiliate plugin then do a test transaction so we can see what the plugin is doing. The following post will help:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Thanks, I will track that down then as no email was sent
For an auto-added affiliate the “Send Signup Email?” checkbox is unchecked …..
If in wp_aff_send_sign_up_email I change wp_mail() to mail() it works fine …..
I think it should be wp_aff_platform_send_email() anyway, though that also fails … all other affiliate and store messages sent correctly … just not this one
wp_mail() is the correct WP function to use for the sending an email. If the other function works fine for you then you can keep using that function.