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Sign-up Email for automatically added affiliates

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Sign-up Email for automatically added affiliates

  • This topic has 5 replies, 2 voices, and was last updated 8 years, 3 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 30, 2017 at 12:03 pm #13966
    uktw
    Member

    I have set the system to automatically add a customer to the affiliate system – which is great, but they do not get the affiliate welcome email as that is only sent for manually added affiliates …

    How do they get their affiliate details??

    January 31, 2017 at 12:37 am #75082
    admin
    Keymaster

    I am assuming you are talking about the following feature:

    WP eStore Settings -> Addon Settings -> Automatically Create Affiliate Account After Purchase

    The auto affiliate account creation feature also sends the welcome email to the affiliate.

    Please enable the debug option in the eStore and the affiliate plugin then do a test transaction so we can see what the plugin is doing. The following post will help:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    January 31, 2017 at 9:32 am #75083
    uktw
    Member

    Thanks, I will track that down then as no email was sent

    January 31, 2017 at 10:43 am #75084
    uktw
    Member

    For an auto-added affiliate the “Send Signup Email?” checkbox is unchecked …..

    January 31, 2017 at 11:25 am #75085
    uktw
    Member

    If in wp_aff_send_sign_up_email I change wp_mail() to mail() it works fine …..

    I think it should be wp_aff_platform_send_email() anyway, though that also fails … all other affiliate and store messages sent correctly … just not this one

    January 31, 2017 at 11:44 pm #75086
    admin
    Keymaster

    wp_mail() is the correct WP function to use for the sending an email. If the other function works fine for you then you can keep using that function.

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