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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Showing as Logged out after Purchase?
Hello,
Great plugin. I am running into one issue I can not seem to figure out.
While logged in, if a purchase is made using Authorize.net, the user is brought back to my Thank you page successfully. However, the sidebar now shows the user as being logged out, providing them with a login section rather then their credentials.
If the page is refreshed, they are taken back to authorize.net. If a different menu button is pressed, then it loads that page and once again shows that they are indeed logged in.
Any clue as to why this is happening?
When Authorize.net returns you to the site it actually doesn’t return to your site (pay attention to the address bar and you will see what I mean). It just shows the “Thank You” page in a frame (it doesn’t actually redirect to the page like PayPal does). Since it loads your thank you page in a frame the dynamic parts of the site doesn’t load accordingly. To get around it, you can simply have a link on your “Thank You” page that tells the user to click on it and take an action.