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Shortcodes not working and No thumbnails in Categories!

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Shortcodes not working and No thumbnails in Categories!

Tagged: shortcodes, thumbnails

  • This topic has 6 replies, 2 voices, and was last updated 13 years, 10 months ago by amin007.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 13, 2011 at 9:21 pm #3791
    scratchandpeck
    Member

    Hi, I’m fairly new to WordPress and I have been trying to update our website to be more visually appealing. I installed the extra shortcodes plugin and interestingly, some of them work while some do not. For example, the [wp_eStore_fancy3 id=1] works fine while the [wp_eStore_fancy6 id=1] simply shows the code instead of the actual product info.

    Also, I cannot get any of my category thumbnails to be displayed at all.

    Please help!

    July 14, 2011 at 1:18 am #34249
    amin007
    Participant

    That sounds like you have a slightly old version of the extra shortcode plugins. Have you recently downloaded a new version of the extra shortcode plugin? When you go to the plugins menu in your WordPress dashboard what version number does it say for the “Extra Shortcodes for WP eStore” plugin?

    July 14, 2011 at 1:39 am #34250
    scratchandpeck
    Member

    It is version 2.1

    July 14, 2011 at 2:18 am #34251
    amin007
    Participant

    You need to upgrade your extra shortcodes plugin. The curren version number is v4.x. Please delete the currently installed version and get a new build of the extra shortcodes plugin from here:

    http://www.tipsandtricks-hq.com/ecommerce/?p=460

    July 14, 2011 at 2:35 am #34252
    scratchandpeck
    Member

    Ah, thank you. I tried just updating it but it said it was already the most recent version. Deleting then installing fresh worked.

    What about the categories not showing any thumbnails issue? My products will show thumbnails but not my categories

    July 14, 2011 at 7:33 pm #34253
    scratchandpeck
    Member

    Ok so thumbnails will now display for products using styles 3-6 but not styles 1 or 2… No category thumbnails at all. Any idea what could be causing this?

    July 15, 2011 at 3:43 am #34254
    amin007
    Participant

    Please post a link to the page in question where I can go and see the issue. Do you have the “Enable Smart Thumbnail Option” checkbox checked? What version of eStore do you have installed?

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