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Shopping Cart not emptied after sale

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Shopping Cart not emptied after sale

  • This topic has 2 replies, 2 voices, and was last updated 13 years ago by IlluminatorLady.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • March 26, 2010 at 8:22 pm #982
    IlluminatorLady
    Member

    Hello,

    My shopping cart is not being emptied after a successful product sale when the user is returned to my site. Is there something else I should do?

    Thank you!

    Lisa

    March 27, 2010 at 2:44 am #19156
    Ivy
    Member

    Hi, Do you have the auto return turned on in your Paypal settings? If you have auto return on Paypal does not send the information (Post Payment Data) back to the plugin that is needed for the post payment clean up and verification process. If you turn this setting off and click the return to merchant button this should work fine.

    Let me know how this goes.

    Cheers,

    Ivy

    March 27, 2010 at 12:13 pm #19157
    IlluminatorLady
    Member

    Thank you Ivy. That did the trick!

    I had to turn off Auto Return and Payment Data Transfer (which requires the Auto Return be turned on).

    Lisa

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